Terms and Conditions

TERMS AND CONDITIONS

Please read these Terms and Conditions of Use (hereinafter "terms and conditions") carefully before using this website. By accessing and using the website and the services provided by Aok True Grinders (hereinafter "Aok True Grinders"), you ACKNOWLEDGE AND AGREE TO COMPLY with the following Terms and Conditions. If you do not accept the Terms and Conditions, do not use the Aok True Grinders website and other services.

SERVICE

Aok True Grinders has a technological platform, through a website with the same name, which manages the purchase and sale of SMOKING Accesories . All services provided by Aok True Grinders will be requested through the website and will be subject to the Terms and Conditions.

To use the service offered by Aok True Grinders, it is necessary to be over 21 years old, create a registration in the Aok True Grinders database, providing personal information such as email address, address, and credit card information. Aok True Grinders will provide a personal account that can be used by the user, using the password generated by the user.

USE

The website will allow the user access to information about Aok True Grinders such as its business, products, mission, vision, purchasing method, product models, as well as the variety of products offered by Aok True Grinders.

The website will allow the user to make online purchases, according to the purchasing, payment, and shipping modalities published by Aok True Grinders.

PAYMENT

The use of Aok True Grinders' technological platform is free and does not generate any charges. The intellectual property rights belong entirely to Aok True Grinders.

The cost of the products published on the Aok True Grinders website will be borne by the customer, based on the prices published at the time of purchase. Prices are subject to change without prior notice, and the user is responsible for checking them at the time of purchase.

Before purchasing the product, the customer can choose the payment method, either by charging their credit card, debit card, or other methods implemented by the website.

For payment by credit card or debit card, the user must authorize the charge by entering their card's security number each time. The cost reflected on the payment receipt includes the corresponding taxes.

Aok True Grinders will charge the credit or debit card previously authorized by the user, for which it will hire the services of a third party in the process of charging the bank card and will provide the user's data to this third party. Since this process is a consequence of the service provided by Aok True Grinders, the user accepts the terms and conditions generated by the third party in the payment process, so Aok True Grinders will keep them visible and current on its website www.aokgrinders.com

Aok True Grinders will not be responsible for errors generated in the payment process but will maintain open communication to resolve any issues encountered by the user in this process.

SHIPPING

FREE Shipping on purchases over $1,600 mx pesos Secure shipping through Estafeta, DHL, or Paquetexpress, shipping cost from $170 mx pesos. Purchases made before 11am are shipped the same day. Next-day delivery guarantee may take 1 to 3 business days. All your shipments come with packaging insurance; if something arrives broken, we will replace it for you.

LIABILITY

Aok True Grinders is not responsible for any damage, harm, or loss to the user caused by failures in the system, server, or the Internet. The customer may not attribute any liability or demand payment for lost profits, due to damages resulting from technical difficulties or failures in systems or the Internet. Aok True Grinders does not guarantee uninterrupted access and use of its website.

INTELLECTUAL PROPERTY

The contents of the website related to Aok True Grinders' products, as well as the programs, databases, networks, files, and other tools that allow the customer to access and use their account, are the property of Aok True Grinders and are protected by copyright, trademark, patent, industrial design, and other international laws and treaties. Improper use and total or partial reproduction of such content are prohibited, except with the express written authorization of Aok True Grinders.

The customer shall refrain from: i) Using the images or functions of the website for profit; and ii) Running a program that automatically hinders or disrupts the operation of the website.

INFORMATION PRIVACY

To use the services and products offered by Aok True Grinders, the customer must provide certain personal data. Their personal information is processed and stored on servers or magnetic media that maintain high standards of security and protection, both physically and technologically. For more information on the privacy of Personal Data and cases in which personal information will be disclosed, you can consult our Privacy Notice on the website www.aokgrinders.com

VIOLATIONS OF SYSTEM OR USER ACCOUNT

Any action or use of a device, software, or other means aimed at interfering with the operations, services, products, accounts, or databases of Aok True Grinders is not allowed. Any intrusion, attempt, or violative or contrary activity to the laws on intellectual property rights and/or the prohibitions stipulated in these Terms and Conditions will obligate the infringer to the sanctions provided by this agreement, as well as making them responsible for compensating the damages caused.

MODIFICATION OF TERMS AND CONDITIONS

Aok True Grinders may modify the Terms and Conditions at any time by making the modified terms public on the website www.aokgrinders.com All modified terms will come into effect the day after their publication.

NOTIFICATIONS

Aok True Grinders and the user agree that notifications arising from these terms and conditions will be made via email to the account provided by the user and to the one published by Aok True Grinders.

JURISDICTION AND APPLICABLE LAW

These terms and conditions are governed by the laws in force in the United Mexican States. In particular, regarding data messages, electronic contracting, and electronic commerce, it will be governed by the provisions of the respective federal legislation.

For the interpretation, compliance, and execution of this contract, the parties expressly submit to the jurisdiction of the competent courts of Playa del Carmen, Quintana Roo, waiving any jurisdiction that may correspond to them by reason of their present or future domicile.